English
Privacy Policy
Introduction
At Alivira Animal Health Limited , we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [www.alivira.popower.com] (the “Website”) and engage with our products and services. It also outlines your privacy rights under applicable laws such as the General Data Protection Regulation (GDPR).
By accessing or using our Website, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Name, job title, company name
- Email address
- Postal address
- Phone number
- Billing and payment information
1.2 Technical Data
- IP address
- Browser type and version
- Operating system
- Device type
- Time zone and location data
- Website usage information (e.g., pages visited, time spent on our site)
1.3 Health and Veterinary Information
In some cases, we may collect information related to the health of animals under your care to better serve your pharmaceutical needs. This may include:
- Species, breed, age of animals
- Medical history and treatment provided
2. How We Use Your Information
We use your personal data for the following purposes:
2.1 Providing Services and Products
- Processing orders and managing accounts
- Delivering pharmaceutical products and services
- Communicating product information, such as updates and changes
- Managing customer support requests
2.2 Marketing and Communications
- Sending you newsletters, promotions, and information about new products or services
- Personalizing your experience with tailored recommendations
2.3 Improving Website Performance
- Analyzing Website usage patterns to improve content, functionality, and user experience
- Administering surveys and feedback
2.4 Legal Compliance
- Complying with legal obligations, including veterinary regulations and industry standards
- Enforcing our terms of use and investigating potential violations
3. Share Your Information
We will not sell or share your personal data with third parties for their own marketing purposes. However, we may share your information under the following circumstances:
3.1 Service Providers
We may share your personal data with trusted third-party vendors who provide services on our behalf, including:
- Payment processors
- Shipping and delivery providers
- IT and website maintenance services
- Marketing and communications partners
3.2 Legal Obligations
We may disclose your personal data to government authorities or law enforcement if required to comply with legal obligations or to protect the rights, safety, and property of Alivira Animal Health Limited, our customers, or others.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, we may transfer your information as part of the business transaction.
4. International Data Transfers
If you are located outside of the country where our company is based, your personal data may be transferred internationally to countries with different data protection laws. We ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities, to protect your personal data during cross-border transfers.
5. How We Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. These measures include:
- Secure servers and encrypted connections
- Access control measures
- Regular security audits and monitoring
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once your data is no longer required, we will securely delete or anonymize it.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy regularly to stay informed of how we handle your personal data.